bpm'online 7.12: accelerate business growth with new tools from bpm'online

Information
Date: 04 June 2018
Duration:
Key points
00:00 -
Introduction
11:00 -
New marketing campaigns elements
13:19 -
Enhancements in email marketing
14:00 -
Predictive scoring
15:47 -
Updated sevice case management capabilities in the mobile app
16:52 -
Multilingual email templates and communications
17:20 -
Improved management of incoming service cases
17:45 -
Tools to manage polls and improve customer expereience
18:30 -
Chatbot designer
19:10 -
Report templates
19:40 -
Apps for improved invoice management
20:09 -
Out-of-the-box solutions to manage operations
22:04 -
Updated dashboards
22:55 -
Enhanced capabilities for data export to Excel
23:30 -
Revamped interface of Section and Detail Wizards
24:13 -
New tools to easily manage customer history
25:17 -
Ability to copy dynamic folders
25:49 -
Kanban view
26:36 -
Summaries in Details
27:00 -
Color codes
27:03 -
Dark theme
27:32 -
Automatic duplicate contacts merge
28:23 -
File version management
28:47 -
Gamification for employees' engagement and training
33:45 -
Extended integration capabilities for citizen developers and users
36:30 -
Template to setup integration with Azure Active Directory
37:17 -
Automated import of leads from Facebook ad campaigns
37:45 -
Call history storing
40:10 -
Custom pages in the process designer
40:44 -
New process library
42:37 -
Chage log in the Section Wizard without compilation
43:54 -
User configuration of complex lists in the mobile app
45:19 -
Tools for developers