Keep the entire history of electronic communications with the client in bpm’online. After the preliminary configurations, bpm’online users will be able to send and receive email messages directly from the system.
•Add one or more email accounts the emails from which will be processed.
•Configure email settings for each email accounts.
•Configure shared email account to send emails to customers (for example, company newsletter).
Settings are the same for the Exchange and IMAP/SMTP protocols.