The information in the customer portal section is displayed as a list of records: cases, knowledge base articles, etc.
More information about bpm’online section lists is available in a.
Add case response time information to the list of the [Portal Cases] section.
1.Go the [Portal Cases] section.
2.In the [View] menu, select the [Select fields to display] command.
4.A column selection window opens. Choose the “Response time” in the drop-down list and click the [Select] button.
5.Adjust column width if needed. To do this, drag its left or right border with your mouse.
6.Save the new settings.